Thank you for booking an event Doreen Rappaport! To follow is information on how to order books for your event.

Event orders are assigned a 40% discount off the cover price . Orders must be prepaid with a credit card (refunds for returns will be made to the card). Regular shipping is free (though you will be charged if expedited shipping is necessary) and the books are fully returnable. You are responsible for all return shipping charges. If you think you may need to return books, you will want to copy your packing slip to include with the return shipment.

When you are ready to place the order (usually about 3-4 weeks prior to the event) simply contact the Customer Service Department of our distributor, Random House, at 800-733-3000. Random House will charge sales tax unless they are provided with the required tax exemption documentation.

They will need the following information:

  • The title, ISBN, and number of books you would like to order
  • Where you would like them to be shipped (including a contact name and phone number)
  • Date of the event or date you need the books
  • Credit card information including the billing address
  • Your tax exempt certificate will need to be faxed to them; the person working on your order will give you the fax number.
  • For simplicity, many schools and libraries prefer to work with a local bookstore. But Random House works very well when there is no local partner.

Please don’t hesitate to contact me if you have any questions. You can reach me at 617-588-4430 (phone), or e-mail me at



Disney Book Group is distributed by Hachette Book Group. We are happy to extend special terms for orders for an author appearance.

Discounting is as follows: 1-15 copies: 40% off of retail, 15-499 copies: 49% off of retail; 100+ copies of a single title: 55% off of retail 500+ copies assorted: 55% off retail.

There is free ground shipping on orders for $75 net or more. Orders for author events are returnable, but there are freight charges on the return shipment.

To place an order, please contact customer service at: or 1-800- 759-0190.

Be sure to state that you are ordering books for an author appearance in your school or library, and get the name of the person you order the books from.

We suggest that you place the order at least four to six weeks prior to the appearance date. If any problems occur during the placing of your order, please ask the Customer Service rep for the Customer Service supervisor. If you don’t receive your order at least a week in advance of the visit, please contact the person you spoke to originally in our Customer Service again. If you have any problems, please feel free to contact us at: